At ZORAIZ TRANDNG COMPANY, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help with our straightforward return policy.

1. Returns Eligibility:

• You may return most new, unused items within 30 days of delivery for a full refund.
• To be eligible for a return, items must be in their original condition, with all tags and packaging intact.

2. Initiating a Return:

• To initiate a return, please contact our customer support team at: 0300-4412722 to obtain a Return Authorization (RA) number.
• Clearly mark the RA number on the outside of the package.

3. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
• We recommend using a trackable shipping service to ensure the safe arrival of your return.

4. Refund Process:

• Once your return is received and inspected, we will process your refund within 3 TO 5 business days.
• Refunds will be issued to the original payment method.

5. Exclusions:

• Certain items, such as personalized or perishable goods, are non-returnable unless they arrive damaged or defective.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item or arrange for a replacement.

7. Contact Us:

• For any questions or concerns regarding our return policy, please reach out to our customer support team at zoraiztradingcompany@gmail.com .

We appreciate your understanding and cooperation. Thank you for choosing ZORAIZ TRADING COMPANY for your shopping needs.

Sincerely,

ZORAIZ TRADING COMPANY

PH: 0300-4412722.

GMAIL: zoraiztradingcompany@gmail.com